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Agents/Contacts

AFSVision

Chris Acosta (permissions)


Asylum

Chris Acosta

Luis Santiago


BAI

Kim Nguyen

Taryn O'Brien


Call Center Agent

Katy Janessian

Phillip (PJ) Chan


Civic University

J Pham

Kim Nguyen


Credit Tech

Mayra Guidel


CRM

Phillip (PJ) Chan


Encompass

Harrison Kirner (purchase licenses)

Alfredo Arcilla (dev)

Asad Ayub


Experience.com

Jill Merchant

Steve Rincand


FreshDesk

Michael Jablonsky


House Canary

Mayra Guidel


Legal Issues

Jonathan Burke

Seth Cox


Lexis Nexis

Sylvia Lowell


Lucid Charts

Luis Santiago (account creation)

Chris Acosta (Microsoft owner)


Oracle

Camile Harris (will most likely direct you to PWB Helpdesk)

PWB Helpdesk Team (helpdesk@pacwest.com)


Origin8

Joe Hislop


Reggora/Rent Range

Anika Carter (primary)

Karina Alvarez (secondary - can't create accounts)


SharePoint

Michael Jablonsky


Tableau

Beto Herrera (accounts)

Maurice (Mo) Cole (technical issues)


Title Pro/Black Knight

Mayra Guidel


UKG/UltiPro

Jessica Kennedy (password resets)

Julissa Campos (password resets)

Hong Nguyen (hnguyen@pacwest.com - can reset UKG accounts if users are locked out)

V
Vaughn is the author of this solution article.

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