Example: Flor Peril > Flor Mendoza
Open Active Directory (AD) as Admin
In AD find original account (Flor Peril)
Navigate to Account tab
Update User logon name and User logon name (Pre-Windows 200)
Navigate to General
Update email address
Wait for changes to sync to cloud (should take 5 about 5 minutes)
Open Azure AD
Activate User Administrator
Log in to Admin Center (admin.microsoft.com)
Check that changes have been made to user account
Search for user's updated name
Changes update every 30 minutes
Wait for Sync Status to show "last synced 0 minutes ago"
Password sync updates every 5 minutes
Go to Flor Peril account in AD
Navigate to Attribute Editor
Select proxyAdresses
Add new email address(SMTPflor.mendoza@civicfs.com) as proxyAddress
SMTP = Primary
smtp = Alias
Notify user that laptop will need to be sent to Helpdesk to change profile on laptop
Profile name on laptop will not be changed without updating registry
When User name is updated user will need to update laptop
Advise user to log into VPN using new user name
Have user lock screen, sign out of old user name profile, then log in with new user name profile