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How to Connect

1. Click on the blue shield icon (with a white check mark) in the system tray (bottom right-hand corner of your screen):

*If you do not see this icon in the System Tray, Click "^" on the system tray 

2. Click on Connect to "Civic_VPN"


3. Enter your CIVIC credentials 

    - Username: firstname.lastname or firstname.lastname@civicfs.com

   - Password: Your computer password

4. At 40-45%, a DUO notification will be sent to your mobile device. Approve the DUO authentication request to complete the connection:


5. Confirm you are connected to the VPN (there should now be a lock located on the VPN Icon)

V
Vivian is the author of this solution article.

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